Profile Page


Ray Murphy

London
SW17
United Kingdom

Email this adviser

Profile Picture

Skills & Services

Skilled consultant, auditor and trainer in quality management, customer service measurement, auditing and integrated management system implementation.

Provides Professional Indemnity Insurance risk assessments for build services professionals.

Specialist industries include recycling facilities, professionals design services such as architects and engineers, telecoms companies and a range of SMEs.

Main Expertise: Quality and Environmental Management
Secondary Expertise: Integrated Management System Implementation and auditing to standards including ISO 9001, 14001. Insurance and Customer Service audits.

Career Background

Over twenty years experience of quality management consultancy in SMEs and thriteen years experience of quality of service auditing and consultancy inlarge telecommunications providers.

Have helped dozens small businesses to aso 9001 and ISO 14001 as well as other specialist standards.

Qualifications & Accreditations

  • Bachelors degree in Mechanical Engineering
  • Masters degree in Business Administration
  • PhD in Relationship Quality Consultancy
  • Member of the Chartered Quality institute
  • IRCA Registered Principal Assessor
  • Affiliate of the Association of Environmental Auditors
  • Ofcom approved Total Metering and Billing System Audit Body

Comments

Maintains  a number of regular clients, so is available at short notice.

  • Find an Adviser

    <img class="size-full wp-image-138 alignnone" title="findanadviser" src="/wp-content/uploads/findanadviser.png" alt="" width="162" height="28" />

    Enter your keyword search
    by sector experience or click
    below for advanced options

    <form class="searchform" action="/index.php/ibd-advisers-search/" method="post"> <input class="searchbox" name="Search" type="text" /> <input id="searchsubmit" class="submitbutton" type="submit" value="GO" /><label class="searchbox-label" for="s"></label>&nbsp;

    <input id="oscimp_hidden" name="oscimp_hidden" type="hidden" value="Y" /> <input id="advancedsearch" type="button" value="Advanced Search" />
    <div id="advanced_div">Search by location:&nbsp;

    <input class="searchbox" name="location" type="text" /> <select id="option" name="option"> <option value="\&quot;\&quot;">Type of location</option> <option value="town_city">Town / City</option> <option value="county_region">County</option> <option value="post_code">Post Code</option> <option value="country_code">Country</option> </select> <input id="searchsubmit2" class="submitbutton" type="submit" value="GO" /></div>
    </form>

  • Keyword Search

    <img class="alignnone size-full wp-image-59" title="keywordsearch" src="http://ibd-uk.com/wp-content/uploads/2010/11/keywordsearch.png" alt="" />

    <form id="searchform" class="searchform" action="/" method="get"><input type="hidden" name="phpMyAdmin" value="EPLxO3NCtfxQL8iwjCt%2CUsCJQZ1" /> <input id="s" class="searchbox" type="text" name="s" /> <input id="searchsubmit" class="submitbutton" type="submit" value="GO" /><label class="searchbox-label" for="s"></label></form>

  • Mentorsme

    <a title="MentorsMe logo" href="http://www.mentorsme.co.uk/"><img class="alignleft wp-image-1346" alt="mentorsmememberfinal" src="http://ibd-uk.com/wp-content/uploads/2013/02/mentorsmememberfinal.jpg" width="178" height="190" /></a>