Overview

Quality management systems exist for a diverse range of industries, but all follow the same concept of the basic ISO 9001, that is to offer a framework or a set of guidelines within which a business should operate.  By clearing defining, documenting and then controlling their business processes as guided by the standard, a business can expect to take steps to remove the waste and variation across their operation and start to realise true benefits to the bottom line.

More detailed information about ibd’s areas of expertise in quality management, and health and safety standards,  may be found by exploring the above links.

Here are some typical activities and benefits companies can realise from adopting a quality management approach:

• Controlled processing of orders enabling specifications, deliveries and costings to be met
• Customer satisfaction to encourage repeat orders
• Root cause analysis to prevent recurrence of problems
• Reduction in waste and variation resulting in real time bottom line benefit
• Identification of training needs and requirements leading to improved morale
• Flow-charted procedures facilitating a move to streamlined and leaner processes
• Recognised approval to facilitate a smoother tendering process and more business

 

Health & Safety may not be exciting, but it is vital that companies take this seriously. It has become increasingly litigious, and the penalties for non-compliance can be severe. It is essential that any organisation employing five or more people, or any self-employed person, must have a written health and safety policy including associated documentation with written risk assessments.

Engaging Support

Ibd has a wealth of practical knowledge in relation to implementing, maintaining and even resurrecting quality management systems in all the main business sectors covering basic systems to automotive to aerospace.  Ibd can also offer an internal auditing resource, assistance with identification and application to a UKAS approved certification body, assistance during their stage 1 and 2 audits and interim QA cover.

We want to make it straightforward and simple to engage with ibd advisors:

• The first step is for you to create a brief for a prospective advisor, whether it is a one-off project or a longer-term relationship that is required.
• Via ibd head office, you then make contact with an individual or number of prospective advisors with whom you’d like to open discussions.

 

The timeline for creating a shortlist and taking a decision is dependant on your own company processes. You may want to invite an advisor to your offices so they can get a feel for your business and meet any additional members of our management team.

Need to know more?

If you would like to know more about this specific subject area, please contact the ibd head office on 08448 223660.